Q1Care Ltd, Home Care across South Oxfordshire & West Berkshire

Q1Care Ltd, Home Care across South Oxfordshire & West Berkshire
Q1Care Ltd, Home Care across South Oxfordshire & West Berkshire

Company Details

Address
14 Norcot Rd, Tilehurst, Reading RG30 6BU, UK

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4.5
8 reviews
  • Fiona Macpherson

    Q1 have been looking after my father for several years now . The staff are lovely and caring, and the managers have always done their utmost to accommodate his changing needs, sometimes at very short notice which has been so helpful. We would not hesitate to recommend them to others who need care for their loved ones.

  • Susan White

    From the first assessment on to the regularly changing care needs of my father, who is now approaching end of life, Q1Care have been with us all the way. Q1Care management and office staff are knowledgeable and professional and have treated us with patience and respect throughout this difficult time. Communication has been excellent in all essential areas and at all hours (in-person, email, phone, care notes). Each and every one of the care staff who visit arrive promptly, are attentive, skilled and compassionate. My father is looked after with such dignity and care, and my mother is additionally supported with companionship. Thank you so much – an invaluable service.

  • Mark Fossey

    Our office management point of contact is very helpful, quick & efficient in responding to issues and personal arrangements. The carers for dad are lovely and provide excellent care for his medical needs, personal hygiene and house care. He was opposed to the idea of carers to begin with but they make him feel pampered, so he’s come around to the idea which wasn’t easy. It’s a relief for family members to know he is in such considerate & capable hands. Thank you Q1.

  • Sophie Hearnden

    Q1 stepped in, at very short notice, to help my mother who became bed bound due to illness. Obviously it would have been impossible to have been given a rota of regular staff immediately. This means that we have met a number of different carers and they have all been wonderful, very caring, gentle and diligent.

  • Michelle Clair

    Unfortunately I’d love to leave a positive review however we have had nothing but problems. As a carer myself working in the care industry for many years, the quality and efficiency of the company is very low, staff are not trained properly and adequately, but it’s the management which is the worst part of the company. Not a single thing we asked of them was ever done, everything was too much trouble. What care agency runs with no care plan in place? No communication when running early or late. Very poorly managed.

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