Templar Estate Planning
- 59 Church St, Caversham, Reading RG4 8AX, UK
- 0118 948 4381
- https://www.templarestateplanning.co.uk/
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MJ
Avoid – an extremely disappointing conveyancing experience
This review is based solely on our recent personal experience with Heringtons.
As first-time buyers in the UK, we obtained several conveyancing quotes. Heringtons was by far the most expensive, but we chose them believing the premium price and their initially responsive communication would mean a premium service. Unfortunately, that was not our experience.
Nearly 8 weeks after instructing them on a chain-free, freehold purchase, we were still chasing confirmation that our source of funds was satisfactory. The only search report provided directly to us was the Water & Drainage report, in which we ourselves identified a discrepancy requiring clarification.
Our biggest frustration was the communication. We repeatedly had to ask where matters stood and received little practical guidance on issues arising from our survey and specialist inspections. We were then advised that because of the volume of correspondence and chasing, further work would be charged by the hour despite having originally been quoted on a “fixed and structured” basis. For us, this defeated one of the main reasons we had chosen the firm.
Buying a first home is stressful enough without repeatedly having to chase to understand where your conveyancing stands. Based on our experience, we would not recommend Heringtons for conveyancing and would not use them again.
Duncan Cruttenden
I have used Herington’s for a number of personal matters but this is the first time using their commercial services. Ashleigh has been very helpful with great communication throughout the process, prompt and efficient service, resulting in a very thorough and useful report.
Julia Payne
Jenna was absolutely fantastic from start to finish. She was professional, efficient and always kept us updated throughout the process. She dealt with everything incredibly quickly and made what could have been a very stressful house purchase feel much smoother. We couldn’t have asked for a better solicitor and would highly recommend her. Thank you, Jenna!
darryl turk
Gemma Blizzard has dealt with our purchase amazingly and throughout the process she has kept us updated and made any requests simple and straightforward!! Totally fantastic!! Thank you Gemma
Nishita Patel
I would definitely recommend Herington’s Solicitors. My flat purchase was not as straight forward as initially anticipated but Gemma, my solicitor, was on top of everything which made the whole process move faster and this made things so much less stressful for me. She was thorough, extremely knowledgable and took the time to patiently answer all of my questions about the purchase – thank you Gemma!