Southern Mobility Services Ltd
- Unit 9, Grafton Way West Ham Ind Est, Basingstoke RG22 6HY, UK
- 01256 335900
- https://southernmobilityservices.co.uk/
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Juliette Devani
Fantastic customer service! Very helpful advice for my Mum about cushions and raised toilet seats! Nilam was wonderfully helpful and spent lots of time with us. No hard sell, just good advice. Well done!
Jackie McEwen
I have been a customer for many, many years and have always received a really positive experience when purchasing equipment from Harrow Mobility World. Customer service from Umesh/Nilam is impeccable. They are always patient, knowledgeable, go over and above and make you feel listened and valuable.
JASON BECKHAM
Very good service I received from Umesh and Nilam in Harrow. Umesh gives good advice and is helpful and knowledgeable. He followed up to check if the problem with my wheelchair had been fixed or he will contact the manufacturer if the problem still exist. I recommend this shop.
Samantha Goodwin Preece
Made a call several weeks ago and spoke to Umesh, who was very kind and said if I brought my Uncles scooter in, which wasn’t working, he’d take a look at it. This was very kind, as it wasn’t purchased from him. I took it in and the battery in the fob didn’t work. He replaced the battery and ordered some arms which were missing from the scooter, purchased second hand elsewhere.
While he was doing this, my uncle sat in a rise and recline chair.
The arms were posted directly to my uncle, arranged my Nilam and arrived super quick.
I called several times to get measurements to make sure it would fit in his house. They were very quick in returning my calls and emailing pictures and measurements to me.
The chair made a big impression and today, we went back to try it out again and left having purchased it!
Umesh and Nilam (Nelly to her friends, which we are now!) were both kind and patient with my uncle, explaining how the chair worked and how you should get in and out of it.
Nothing was too much trouble.
Amazing service! Thank you both very much.
Samantha Kennedy
Umesh has been very welcoming, very patient and helpful in supporting me in which scooter is best for my needs. He’s understood my health conditions very well and has accommodated to it.