Ella’s Hair & Beauty
Company Details
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Address
179 Victoria Rd, Aldershot GU11 1JU, UK
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Muataz Mohamed
Amazing twists and extraordinary service. She was vey welcoming ! Her hands were very soft, especially for my tender head
Adeola Adeniji
Had a lovely twist made. Top class
Ijeoma Nnadi
I had an amazing experience getting my braids done. The atmosphere was relaxing and welcoming. Excellent customer service. I absolutely recommend.
Fortunate
Wig sold as 100% human hair began shedding heavily within 7 days. Seller refused any resolution and was dismissive when concerns were raised. Very poor product quality and customer service. Proceed with caution.
Chidi Nwaubani
I’m a business owner, so I get the importance of customer service, but what I experienced at this salon is beyond disappointing. It’s not really a salon; it’s a chaotic spot with just a chair and a serious lack of cleanliness. And get this – they charged me over £90 without even offering a basic hair wash! I would have serious concerns of there hygiene
The hairstyle they did was a complete mess. It looked several months old right off the chair, nowhere near what I asked for (last photo). I’ve attached photos for proof. The difference is night and day.
Dealing with Stella, the owner, was the worst part. She was rude, unapologetic, and even threatened me over the phone. Is this how you treat customers? From other reviews I’ve seen, my experience isn’t unique. My advice? Avoid this place at all costs. It’s not worth your time or money.